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Insights into in-app wallets

In-app wallets are more than just a payment function. Beyond transactions, wallets are a powerful window into how users behave, spend, and engage. Platforms that treat wallets as strategic assets can drive deeper engagement and increase loyalty. Download the report to see how users interact with wallets, and turn these insights into a competitive advantage.

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  • Learn how users like to pay, get paid, and what impacts their wallet engagement on platforms.

  • Use the right features that align with user expectations to improve the wallet experience.

  • Seize the opportunity to simplify payment operations and unlock new revenue potential.

What you'll find in this report

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    Wallet adoption on platforms

    43% of consumers already use in-app wallets for purchases, from everyday goods to car rentals, flights, and accommodation.

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    Features for a better wallet experience

    Users want instant transfers, budgeting tools, and loyalty rewards. 62% say cashback and loyalty points influence their shopping decisions.

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    Ways to address users pain points

    Slow refunds (27%) and limited payment options (21%) frustrate users the most. These pain points can be significantly reduced by in-app wallets.

Wallet adoption is growing. Now it’s time to scale.

Nearly half of all surveyed consumers already use in-app wallets on their platform. Many more could be onboarded with the right strategies. This report gives you the insights you need to understand user behavior, identify opportunities, and take action.

Take advantage of the wallet trends

Robust E‑Wallet capabilities.

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    Unlimited E-wallet

    E-wallet for every transaction to segregate funds precisely.

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    Unlimited amounts

    Hold any amount you need in your e-wallet account.

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    Unlimited splits

    Split the original transaction as much as necessary.

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    Hold funds indefinitely

    Keep you funds in e-wallets for as long as you need.